Entenda a polêmica do mercado inteligente da Amazon

Em 2016, a Amazon surpreendeu ao testar um minimercado inteligente.

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A empresa trouxe a tecnologia chamada "Just Walk Out".

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Os clientes simplesmente pegavam os produtos e saiam sem precisar pagar na hora e ao passar por um sensor na porta, o saldo era descontado do cartão cadastrado automaticamente.

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Nos últimos dias, a companhia anunciou o fim do serviço e a substituição por uma tecnologia menos ousada.

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O ponto em questão é que o anúncio foi acompanhado de uma denúncia: O sistema comunicado como moderno, dependia de funcionários humanos para operar.

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Segundo reportagens, a Amazon mantinha uma equipe com cerca de mil funcionários na Índia, revisando e aprovando as compras do serviço.

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Os funcionários contratados não eram divulgados como parte do sistema.

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A Amazon se defende, afirmando que a maioria das compras era analisada por humanos e o papel dos funcionários era apenas de melhorar o modelo de aprendizado da máquina.

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www.realtime1.com.br

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